Privacy & cookies

Last updated June 23, 2026

Navora helps people across English-speaking Canada find a clinic that is taking new patients and follow a request from sent to seen. Navora is operated by Navora Group Inc (276 Elgin Mills Rd W, Richmond Hill, ON, Canada), the organization accountable for your personal information. This notice explains what we collect, why, and the choices you have. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

Your email. When you ask for an appointment or join the family plan, we collect the email address you enter so we can follow up about Navora.

Usage and device data. Like most sites, we collect basic analytics — pages viewed, the actions you take here, approximate location, browser and device type — to understand how well Navora works and how our ads perform.

We do not ask you to create a health record, and we do not sell your personal information to anyone.

Cookies, and your choice

We use a small number of advertising and analytics cookies (from Meta and Google) to measure our ads and improve the site. These run by default. You can opt out at any time — when you do, we turn these off and delete those cookies from your browser. Essential cookies needed for the site to function are always on.

Analytics & advertising cookies are currently on for this browser.

Who we share it with

We share the limited information above with service providers who act on our behalf:

  • Meta and Google — to measure and improve our advertising. When you submit your email with cookies enabled, we may share a securely hashed (irreversible) version of it with Meta to match our ad conversions. With cookies opted out, we don’t.
  • Kit — to store your email and send you Navora updates you signed up for.

Some of these providers process data in the United States, so your information may be handled outside Canada and be subject to laws there.

How long we keep it

We keep your email for as long as you want Navora updates, and analytics data for as long as it is useful to improve the product. You can ask us to delete your information at any time.

Your rights

Under PIPEDA you can ask to see the personal information we hold about you, ask us to correct it, withdraw your consent, or ask us to delete it. To do any of these, email us at admin@navoradigitalhealth.com.

Changes to this notice

If we change how we handle your information, we will update this page and the date above. For anything else, reach us at admin@navoradigitalhealth.com.

We use cookies to measure our ads and make Navora better. You are okay with this by default — you can anytime. Privacy & cookies